Frequently Asked Questions

Yes. Samples are provided free of charge according to your requirements; you cover the shipping cost only. Request a Sample

Our factory supports customization including lengths, colors, labels, packaging, private branding, and provides OEM/ODM customization services with years of experience. We can produce tailored products according to your drawings or requirements, meeting branding and bulk supply needs. Because we own our factory, MOQ is very flexible, depending on product type and whether customization is required, with a minimum as low as 1 piece. Please contact us for details. Request a Quote

Yes. The catalog on this site covers our most popular lifting, lashing, and safety products, but our actual manufacturing range is far broader, covering hundreds of rigging accessories in various materials, diameters, widths, and configurations (including wire rope, chain, shackles, hooks, and other bespoke rigging). If your project requires an item not shown here, send your specification or drawing to sales@liftrue.com and our engineering team will quote it directly, typically within one business day. Request a Quote

Every sling is proof-load tested in-house before packing, with an individual test certificate. Webbing tensile tests, buckle load tests and pre-shipment inspections are run on every batch.

Standard sizes 3–7 days; custom-engineered orders 2–4 weeks, quoted per lift plan. Production for large quantities and custom specifications is scheduled against the order confirmation, so timing is agreed in writing before shipment.

Yes, we offer volume discounts for large orders. If you’re purchasing in bulk, please contact us to discuss pricing options. We can provide personalized pricing based on your order quantity and requirements. Request a Quote

Of course. We can ship to your country, and where the order and documents allow it we can arrange direct delivery to your customer's site. If you don't have your own freight forwarder, we can provide assistance.

Delivery times and payment terms can be negotiated and confirmed based on order quantity and customization requirements. In principle, Payment ≤ 4000USD, 100% T/T in advance. Payment > 4000USD, 30% T/T in advance, balance pay after receiving B/L copy. Irrevocable L/C at sight.

Every lifting sling is proof-load tested before packing and ships with its individual proof-load certificate; the batch material certificate and EC Declaration of Conformity are supplied with the consignment. For lashing straps and towing straps, batch test reports are supplied and type-test/third-party reports are available on request. Lifting nets are batch proof-tested per configuration, with a product specification and material certificate with every net.

Welcome to our factory, in-person or virtual.