Frequently Asked Questions

Yes. We are glad to provide samples according to your requirements (small value, but you need to pay the shipping cost). Request a Free Sample

Our factory supports customization including lengths, colors, labels, packaging, private branding, and provides OEM/ODM customization services with years of experience. We can produce tailored products according to your drawings or requirements, meeting branding and bulk supply needs. MOQ is very flexible, depending on product type and whether customization is required. Please contact us for details. Request a Quote

Yes. The catalog on this site covers our most popular lifting, lashing, and safety products, but our actual manufacturing range is far broader — covering hundreds of rigging accessories in various materials, diameters, widths, and configurations (including wire rope, chain, shackles, hooks, and bespoke assemblies). If your project requires an item not shown here, send your specification or drawing to sales@liftrue.com and our engineering team will quote it directly — typically within one business day. Request a Quote

Before each batch of products leaves the factory, our dedicated testing equipment and quality control team conduct a full-process inspection (including appearance, dimensions, tensile/strength, weather resistance and functional tests, etc.), strictly adhering to standards to ensure that all products delivered to customers are stable, reliable and high-quality.

Sample orders: Usually shipped within 3-5 days. Bulk orders: After receiving payment, production is generally completed within 7-15 days (for large quantities and custom specifications, lead time is subject to production schedule).

Yes, we offer volume discounts for large orders. If you’re purchasing in bulk, please contact us to discuss pricing options. We can provide personalized pricing based on your order quantity and requirements. Request a Quote

Of course. We can ship to your country, and we also provide dropshipping services to send orders directly to your customers if needed. If you don't have your own freight forwarder, we can provide assistance.

Delivery times and payment terms can be negotiated and confirmed based on order quantity and customization requirements. In principle, Payment ≤ 4000USD, 100% T/T in advance. Payment > 4000USD, 30% T/T in advance, balance pay after receiving B/L copy. Irrepealably L/C at sight.

Welcome to our factory, in-person or virtual.